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How
does APEX help in automating a Diagnostic centre? |
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Apex
has been designed as a plug and play module to help automate various
activities of the center from Front Desk , Back Office operations,
Work Area, Dispatch & MIS. |
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What
is the level of investment for APEX? |
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Apex
has been designed as plug and play modules therefore the pricing
depends on the modules that are taken by the institution. Apex
has a core system and Optional Systems. |
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How
does Apex provide a secured system for the billing activity? |
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Apex
Plug and Play module has been designed to take care of any intricate
matters associated with the billing of the institution, such matters
are understood during the study and Apex is tuned accordingly. |
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What
are the types of interfacing and does Apex support it? |
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There
are two types of interfacing Unidirectional & Bi-directional
Interfacing, Unidirectional Interfacing would help in only transferring
the data from the equipment to the computer Bi-Directional interfacing
would eliminate any involvement of the manpower for the Operational
aspects of the medical equipment thereby reducing the turn around
time for the Tests conducted. APEX supports both types of interfacing. |
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Does
Apex follow health standards such as HL7 & LOINC? |
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Yes
Apex has been designed by taking care into the latest health standards. |
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What
is the time frame to implement an APEX in a diagnostic center? |
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To
implement Apex in a Diagnostic center it would take less than
45 Days. |
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Why
should we invest in an LIS even if we have a Lab software in the
existing Centre? |
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APEX
LIS helps you to streamline the operation of a diagnostic center,
Efficiency is achieved by Apex because it is developed on the
Concepts of Total Quality Management. |
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What
are the areas of automation that Apex takes care of? |
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Apex
takes care of activities from the Front desk, enquiry, Sample
enquiry , Patient Preparation, Sample Preparation, Phlebotomy
at various levels, Sample distribution, Bar-coding, Accessation
Methodologies, Work area monitoring, Quality Assurances to take
care of human Errors, Interfacing of medical equipment's, Dispatch
activity at different floors, Electronic data of patients viewed
at all areas, Internet applications, Intranet Applications, Mobile
messaging and many more |
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Does
Apex improve the revenue flow? |
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Revenue
generation is possible if the Turn Around Time (TAT) for the entire
Working of the lab is improved. Thereby improving the following |
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Schedule
management |
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Quantification
of quality control |
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Reduction
in man hours |
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Reduction
in Duplication of jobs |
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Reduction
manual errors |
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Runtime
availability of accurate logistics |
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Thereby
achieving TQM in a Lab. |
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How
would you do service incase there is a downtime for the software? |
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VAHS
provides a dedicated server which is connected to net 24Hrs and
is monitored by our Customer service department. All our clients
are connected to this server and thereby achieving reduced downtime
for the system located anywhere in the world . Also our clients
are from Middle East and India , the regular services are provided
from Our H.O in Mumbai (India). |
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What
are the hardware requirements for Apex? |
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Hardware
requirements for Apex depends upon the exact nature of the implementation
to be done and can be discussed in person . But the minimum configuration
for an Server would be any latest server available and nodes would
be PIII, 512 MB RAM. |
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What
is the methodology used for remote servicing? |
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VAHS
follows the windows terminal services (Microsoft Technology).
With this services any computer could be connected remotely to
the VAHS server and would be just as if any customer service executive
is sitting on the server at the site. |
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What
is the security during such remote connectivity? |
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Connectivity
to the server is done only after the client provides requisite
permission to VAHS executive and he is able to access only those
files, which are related to the software. |
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Does
Apex have the facility for hosting reports on Web with required
security? |
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Definitely
Apex has the facility to host the reports on Web with various
other features enabled with it and these facilities are provided
with apt security. |
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