This product maintains the information of assets like (OEM, Serial Number, Model Number, Customer, Customer Details, Warranty Period and contracts history). These assets are classified into department, Product Group, OEM, Sub Group and a unique Name to the asset.

Generally these services are called as contracts. These contracts are given to the companies for a particular period of time. Institutions can plan their PMS and Invoices against these contacts.

Depending on the Contracts, preventive maintenance plans are scheduled. Task of these schedules are assigned to Field service engineers. Generally it is called as Ticket.

This product maintains the Task in five categories, Namely Emergency, PMS (Preventive Maintenance Schedule), Quality Assurance, Installation and Support.

One of the best features of the task management is that, it sends SMS to Engineers Mobile as soon an emergency Task is assigned to him. Engineer's performances can be assessed against the tasks and time. Engineer can view and update his tasks from web also.

This product maintains Inventory of items in the store including goods received from OEM and parts issued to engineers and purchase orders.

This product maintains all the invoices including Parts used against tasks, service invoices and contract invoices.